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Case Study #6

SKL Wardrobe Launch
Campaign

Designed to Solve and Reimagine 

Client:

Stephen Kempson London 

Role:

Branding

Copy

Marketing Strategy

Creative Direction + Deliverables

Content Strategy 

Content Creation

PR

CAMPAIGN OBJECTIVES

Primary Goal: Introduce and launch the Stephen Kempson London's (SKL) newest service "SKL Wardrobe" in collaboration with local personal stylist, shopper and closet organizer Lucia Gulbransen. Positioning the service as a natural extension of what the brand already offers. 

Secondary Goal: Build trust and awareness among current and potential customers.

INSIGHT + STRATEGY

Insight:

Positioning Strategy:

Tone + Creative Approach:

  • SKL clients often come in overwhelmed by closets full of mismatched pieces. They value SKL’s ability to simplify, creating interchangeable looks from custom and ready-to-wear pieces that actually work together.

  • They’re looking for guidance not just in what to buy, but how to build a wardrobe that actually fits their lifestyle.

  • Establish trust and credibility through a collaborative launch that introduces Lucia and invites clients to connect with her story;  then deepen that connection through a personalized explanation of the SKL Wardrobe vision and how it came to life with Lucia and Stephen.

  • Build on that foundation with an in-person event that brings both audiences together for mutual introduction and alignment, while expanding reach and reinforcing authenticity across all channels.

  • Tone: Personal, polished, and quietly confident. approachable without losing refinement.

  • Creative Direction: Editorial, elevated, minimal, and brand aligned.

  • Story Theme: A natural extension services provided. Style meets lifestyle, making intentional dressing align with you.

  • Voice: Warm, confident, and conversational. A trusted friend with great taste.

CHANNELS + TACTICS

Service Campaign Launch

Campaign Activation:

  • Teased the launch on Instagram with the campaign tagline and date

  • Official announcement on Instagram in collaboration with Lucia

  • PR coverage through Westport Downtown Association and 06880 for local media visibility

  • Email announcement to SKL clients

  • LinkedIn post announcing the service to SKL’s professional network

  • Cross-platform rollout with aligned content shared across both SKL and Lucia’s channels for extended reach

  • Collaborative Instagram posts to reach and engage both audiences

  • Introduced Lucia’s story, followed by a sit-down video conversation with Stephen and Lucia about the service and their vision

  • Targeted email series to SKL clients and subscribers highlighting personalization and booking availability

  • Mother’s Day tie-in positioning SKL Wardrobe as a thoughtful, high-value gift option

  • In-person launch event bringing together Lucia’s audience and SKL clients for connection and service introduction

PERFORMANCE

Social Growth

  • +10% follower increase during the campaign period.

  • +85% increase in profile visits.

Community Engagement

  • ​Featured in local lifestyle publications extending organic reach.

  • Event attendance exceeded expectations by 150%.​

Budget Efficiency

  • Entire campaign and event run on $400—leveraging partnerships, in-house creative, and budgeting food and drinks.

CROSS-FUNCTIONAL COLLABORATION

  • Lucia Gulbransen – Worked with Lucia to properly communicate her expertise and background.  

  • Retail + Sales Team – Educated teams on service information and navigation allowing for clear in-store communication and upsell opportunities.

  • Local PR + Community Partners – Collaborated to increase foot traffic and connect with the wider Fairfield County Audience.

  • Store Leadership – Aligned service copy, explanation and campaign messaging with SKL’s brand identity.

CREATIVE/DELIVERABLES
Supporting Content

  • Branded Collateral: Service Logo, all service copy, web design and layout, all graphics, local PR deliverables, and aligned launch strategy and story themes.

  • ​Social Content: including video, photography, all edits, reels, recap videos, event promotion, etc.

  • Email: invites, copy, designs and layout.

TOOLS USED
Across Launch + Campaign

  • Adobe Illustrator

  • Adobe Premiere Pro

  • Adobe Photoshop 

  • Adobe Lightroom 

  • Canva 

  • Instagram 

  • Preview 

  • Constant Contact 

  • ChatGPT 

VISUAL CONTENT

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